Large bright electric lighting hung from the rafters-like ceiling (basically similar to a warehouse) while the only natural light came through the long hallway from the back entrance (the front glass walls in the front were all covered up). There were promotional posters on the walls like any liquor store. Atmosphere, décor, ambience - A medium-sized square-shaped store filled wall-to-wall with all sorts of libations, you had long organized aisles of alcohol and wines, a back wall of refrigerated drinks, one separate area for the pricier items, and another separated area for fancy cigars. Otherwise, there also was ample parking on all surrounding streets. Parking (Free) - They shared a large parking lot with three other businesses, so plenty of spaces. With items in hand, I watched up to the counter and quickly paid as there was only one other customer. I needed to get the lay of the land and preferred to do so all on my own so I kindly declined any assistance… until I remembered to ask if they had the new Rogue sriracha beer (they didn’t). 99) - My favorite Thai beer at less than a buck a bottle?! This honey tasting libation was coming home with me without a second thought… except whether or not I needed another 6-pack! Service - I was immediately greeted by one gentleman and a few others as I cased the joint on my first venture here. 95) - One of my favorite vodkas - which I was currently out of - I couldn’t pass up this gift set deal with two logoed martini glasses all wonderfully packaged for the holidays for the same price sans martini glasses! Now… what to do with the martini glasses? 6-Pack Chang Beer ($ 4. 00 on your statement), I was filled with glee like a schoolgirl who got her first kiss! Papa needed to fill the liquor cabinet: Grey Goose Gift Set ($ 21. 00 minimum purchase you received a rebate of $ 10. But when I found out they were participating in American Express’ #smallbizsat promotion (for $ 10. I frequented their first Glendale location often for their wide selection, low prices and great service. (Shopped 11÷ 29÷ 14 SA 4: 00pm): On a mission to #shopsmall and support local businesses, I was about to get liquored-up in the San Fernando Valley! Thanks to the wonderful Unilocal app, I found the Sherman Oaks location of Mission Wine & Spirits while I was in the area. Not going back to Mission if I can help it, their customer service SUCKS. BTW one of the 6 packs that I did buy was Lagunitas Sucks– Missions price 10. Rather than be forced to overpay for their limited beer selection I will just try to get a refund from Groupon for the $ 10. That’s complete BS and they seem to be just making up the rules to suit themselves. He continued to give me a hard time then he makes a phone call and comes back and says, ok but you can only use one of the certificates at a time and it has to be against a minimum purchase of $ 20. I told him that the promotional value was expired but that the money I paid was still valid.

At first the guy says these are too old and he can’t accept them. I had a couple of expired Groupons that just had the value I paid on them as that never expires.

Well I went to Mission with the intent to support the small chain over the larger ones like Total Wine or Bevmo. Someone who becomes part of our community should be aware what has happened in this country and in other parts of the world - and not make jokes! I would never make a joke about a suicide bomber, which would offend someone from the Middle East! My household is black and Jewish - I have to watch out for bigots all the time! This experience happened yesterday and still bothers me a day later. This comment could have easily been anti-Semitic, sexist, or any other way to demean a person.

(A Lebanese Christian must have encountered some hate and discrimination.) He later said that he should have been aware of who was in the store (I was in an aisle a few feet from them), but he never said he was wrong. This information made the comment even more problematic for me - because this man made a comment that is nuclear in nature that was learned and shows his true nature. I help him out a lot.» The manager stated that he was from Lebanon and eventually stated that he was Christian. I spoke to the guy that made the comment and he gave all the same excuses/explanations that most racist and bigots do when caught: «That guy is my friend. This specific comment and the other racial comment that followed wasn’t made towards me, but I was greatly offended by them. Insensitive people! The manager/owner made a comment to a black man to do it «like you are picking cotton».

Mission wine and spirits sherman oaks